What is Kinsa's Warranty?

Limitations and Exclusions of Liability, Warranties, and Disclaimers for Kinsa Thermometers

Kinsa warrants that each Kinsa thermometer (“Thermometer”) shall be free from defects in materials and workmanship under normal use (“Warranty”) for a period of one(1) year from the date of purchase (the "Warranty Period"). This Warranty does not apply to damage resulting from commercial, abusive, unreasonable use or supplemental damage. Defects that are the result of normal wear and tear will not be considered manufacturing defects under this Warranty. This Warranty does not cover damage resulting from any unauthorized attempts to repair or from any use not in accordance with the instruction manual.

If a hardware defect arises and a valid claim for breach of the Warranty is received by Kinsa within the Warranty Period, as Kinsa’s sole obligation for a breach of the Warranty, Kinsa will, at its option and to the extent permitted by law, either (1) repair the Thermometer at no charge, using new or refurbished replacement parts, (2) replace the Thermometer with a new or refurbished Thermometer, or (3) refund you the purchase price of the thermometer. If Kinsa repairs or replaces the Thermometer, the repaired or replaced Thermometer will continue to be warranted for the remaining time of the original Warranty Period.

KINSA IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE RELATING TO THE USE OF A THERMOMETER.  EXCEPT FOR THE WARRANTY, KINSA DISCLAIMS ALL OTHER WARRANTIES. FURTHERMORE, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you also may have other rights which vary from jurisdiction to jurisdiction. This Warranty applies only to the original purchaser of this product from the original date of purchase. Call us at (+1) 917-426-3860 or e-mail: support@kinsahealth.com. Please be sure to specify a model number. NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER SERVICE FIRST OR SEE YOUR WARRANTY. DO NOT RETURN THE PRODUCT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE DEVICE HOUSING YOURSELF, UNLESS EXPRESSLY PERMITTED IN THE INSTRUCTION TO CHANGE THE BATTERY, DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE TO THE PRODUCT OR PERSONAL INJURY.