1. Kinsa Help Center
  2. Smart Ear
  3. First Time Setup

Smart Ear: Set up your Kinsa thermometer

One button (model only has a large round button on top)

To Set Up Your Thermometer For First Time Use

  1. Open the battery door E. 
  2. Insert two AAA batteries (included), making sure the poles are in the right direction, into the thermometer. Snap battery door into place. 
  3. Enable Bluetooth on your mobile device. 
  4. Download the Kinsa app from the App Store or Google Play. The app can also be downloaded by going directly to kinsahealth.com/download. Please see kinsahealth.com/phones for the full list of supported devices. 
  5. Launch the Kinsa app. (The app will be on your Home screen or in your Apps folder depending on type of mobile device.) 
  6. Turn the thermometer on and follow the prompts to install. 
  7. Your thermometer is now successfully connected to your mobile device. For future temperature readings, open the Kinsa app to automatically sync readings to your mobile device and assign to individual family members, add notes or symptoms/medications, and see guidance. 

To Set Up Your Thermometer with Additional Mobile Devices 

  1. If you have the original phone, open Kinsa, go to “More,” select the thermometer to remove and choose “Forget Thermometer.” 
  2. On the additional mobile device, repeat Steps 3 through 7 above. 
  3. Your thermometer is now successfully connected to an additional mobile device

Taking Temperature

  1. Tap the Power/Start button A to turn on the thermometer. You will hear a beep when the thermometer is ready to take a temperature. The thermometer will be ready for temperature taking when the screen shows three dashes. 
  2. First, gently tug the ear straight up and back. Next, fit the probe snuggly into the ear canal. Be sure to position the probe so that it is pointing toward the center of the head. Once in position, push and release the Power/Start button. 
  3. A beep will indicate when the temperature measurement is successfully completed. Temperature readings typically take 1 second. 
  4. The temperature reading will be shown on the illuminated display. A smiling face icon indicates that the temperature is normal while a neutral or frowning face indicates a mild or high fever, respectively. 
  5. The thermometer will automatically turn off after 45 seconds of inactivity. The display will briefly flash OFF and it will go blank. You can also hold down the button to power off. NOTE: Always take measurements in the same ear since temperature readings may differ from the right and left ear. Kinsa recommends taking your temperature three times in the same ear and using the highest of those readings. This is especially important if you meet the following criteria: 
    1. Children under three with a compromised immune system 
    2. Individuals unfamiliar with this thermometer

Two button (model has a round button on top, and a small Bluetooth button on the side)

To Set Up Your Thermometer For First Time Use 

  1. Open the battery door F. Use the °C/°F switch G to select the temperature scale for your display. 
  2. Insert two AAA batteries (included) into the thermometer. Snap battery door into place. 
  3. Enable Bluetooth on your mobile device. 
  4. Download the Kinsa app from the iTunes App Store or Google Play. The app can also be downloaded by going directly to kinsahealth.com/download. Please see kinsahealth.com/devices for the full list of supported devices.
  5. Launch the Kinsa app. (The app will be on your Home screen or in your Apps folder depending on type of mobile device.) 
  6. Tap Set Up Now for your model of Ear thermometer, then follow the prompts to install your thermometer.
  7.  Your thermometer is now successfully connected to your mobile device. For future temperature readings, open the Kinsa app to automatically sync readings to your mobile device and assign to individual family members, add notes or symptoms/medications, and see fever guidance. 

To Set Up Your Thermometer with Another Mobile Device 

  1. On the original phone, disable Bluetooth (until you get the new device paired with the Ear) 
  2. Reset the thermometer by first pressing and holding the small white Bluetooth button E on the left side of the thermometer. Next press and hold the large round power button A located above the LCD screen.
  3.  Keep holding both buttons A + E down for 5-7 seconds until the screen resets. The screen will start flashing, beep, and then display the Bluetooth icon at the top. 
  4. Follow the prompts in the app to pair. 
  5. Your thermometer is now successfully connected to your new mobile device(s). 

Taking a Temperature 

  1. Tap the Power/Start button A to turn on the thermometer. You will hear a beep when the thermometer is ready to take a temperature. During an internal self-check, the display shows all segments. The thermometer will be ready for temperature taking when the screen shows three dashes. 
  2. Fit the probe snuggly into the ear canal then push and release the Power/Start button. For infants under the age of 1, gently tug the ear straight back to straighten the ear canal and ensure an accurate temperature reading. For children over the age of 1 and adults, gently tug the ear straight up and back. 
  3. A beep will indicate when the temperature measurement is successfully completed. Temperature readings typically take 1 second. 
  4. The temperature reading will be shown on the illuminated display. A smiley face will indicate a low, medium, or high temperature. 
  5. The thermometer will automatically turn off after 30 seconds of inactivity. The display will briefly flash OFF and it will go blank. NOTE: Always take measurements in the same ear since temperature readings may differ from the right and left ear. Kinsa recommends taking your temperature three times in the same ear and using the highest of those readings. This is especially important if you meet the following criteria: 
    1. Children under three with a compromised immune system 
    2. Individuals unfamiliar with this thermometer

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