General Questions

General Product Questions

• What should I do if my thermometer is broken?
• Contact Us
• Do Kinsa Thermometers Contain Latex?
• Why does Android need location data to connect with my thermometer?
• Which Kinsa thermometer is best for me?
• What is Kinsa's Warranty?

Questions for Kinsa

• Prefer support in Español? No problem
• Got feedback for Kinsa? Tell us!
• COVID-19 and Kinsa
• How to Unsubscribe
• How to place a bulk thermometer order
• Do you have a phone number I can call?

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Orders and Shipping

• What is Kinsa's return policy?
• Where can I buy a Kinsa smart thermometer?
• What's the status of my order?
• How do I change the shipping address on my order?
• How do I cancel my order?