How do I cancel my order?

If your order hasn't shipped yet (i.e. you haven't received an email from USPS notifying you your thermometer is on its way), simply scroll down and click "Contact Support."

Please include the following information in your email to us:

  • Your order number, or the email address you used to place your order
  • A brief note that you'd like to cancel your order

We're currently experiencing higher-than-usual ticket volume, but we'll endeavor to get back to you within 2 business days!