Logo
English (US) Español
Contact Us
Kinsa Help Center
  1. Kinsa Help Center
  2. QuickCare
  3. Troubleshooting

Troubleshooting

Your go-to content when your thermometer isn't working as expected.

  • QuickCare: How to fix an "Err" message on your thermometer
  • QuickCare: How to fix an ER3 message on your thermometer
  • QuickCare: How to fix an ER2 error message on your thermometer
  • QuickCare: How to fix an ER1 error message on your thermometer
  • QuickCare: Fix a broken connection between your QuickCare and iPhone
  • QuickCare: Why does my thermometer always read 98.6°F?
  • QuickCare: Fix a broken connection between your QuickCare and Android phone
  • QuickCare: Why doesn't my thermometer beep?
  • QuickCare: What to do when your thermometer won't power on
  • QuickCare: How to fix your thermometer if it won't take a reading

© Kinsa Health, LLC. 2025

Type your question here...